CARE CORNER

Volunteer Role Name: Front Desk Officer (FSC Woodlands)

Volunter Role Description:

  • Attend to phone calls, walk ins, enquiries and referrals and follow up where appropriate

  • Transfer phone calls and note phone messages

  • Ensure relevant information is obtained and captured

  • Highlight safety concerns to relevant persons where necessary

  • Maintain confidentiality

  • Strictly adhere to PDPA regulations

  • Support other admin ad-hoc duties

 

Volunteer Specifications:

  • At least 21 years old

  • Able to provide quality customer service to service users and other stakeholders

  • Able to maintain a calm, courteous disposition

  • Able to carry out administrative functions

  • Proficient in English

 

No. of Volunteers Needed:

  • 2

 

Volunteer Site:

  • Woodlands

 

Availability:

  • Weekdays

 

Duration:

  • 10 Jun 2019 to 31 Dec 2019

 

Contact Person:

 

Commitment Level:

  • Regular (> 3 months)

  • Minimum period of commitment for 6 months

 

Volunteer Role Type:

  • Administration Support

 

Registration Closing Date:

  • 31 Dec 2019